Author Archives: ombadmin

December 2025 State Ombudsman E-Newsletter

December 2025 What’s New? CMS Rescinds Nursing Home Staffing Protections CMS issued an interim final rule rescinding part of the minimum staffing rule in nursing homes. CMS cited Congress’s postponement of the rule’s implementation until 2035 and two federal court cases that found parts of the rule to be invalid as reasons for the rule’s rescission. The […]

What is an Ombudsman?

Ombudsmen advocate for residents of long-term care facilities at no charge to residents or families. They will make 5,000 trips to long-term care facilities this year. Their job is to protect the special legal rights of residents. identify, investigate, and resolve residents’ problems and concerns empower residents to make informed choices. work to enact laws […]

Posted in FAQ

VETERAN LONG-TERM CARE OMBUDSMAN MCCRAY RECEIVES TOP AWARD

LEXINGTON, Ky.—Susan McCray of Berea has received the Bernie Vonderheide Ombudsman Award for Outstanding Service from the Nursing Home Ombudsman Agency of the Bluegrass (NHOA). “Susan has been an advocate for thousands of residents in the 20 years she has been with NHOA,” Bluegrass District Ombudsman Denise Wells said.  “She embodies the Ombudsman ideal of […]

Bridge Organization gives $5,000 to keep Ombudsman at residents’ bedsides

Andra Gyor (right) of Lexington presents a check for $5,000 to Sherry Culp of the Nursing Home Ombudsman Agency (NHOA) of the Bluegrass, Inc. Gyor is president of Unit 64 of the American Contract Bridge League Charity Foundation Corporation (ACBL) and a longtime NHOA supporter. “I’ve participated in Designer Showcase several times, so I’m familiar […]

NHOA receives grant from Bluegrass Charity Foundation

The Nursing Home Ombudsman Agency of the Bluegrass recently received a grant of $5,000 from the Bluegrass Charity Foundation. The money will be used to provide Ombudsman services to 50 residents of long-term care facilities in Fayette County. The annual Bluegrass Charity Foundation Ball raises money to support non-profits in the community.  Director of Philanthropy […]