What’s an Ombudsman?
Ombudsmen advocate for residents of long-term care facilities at no charge to residents or families. They will engage in more than 5,000 visits to long-term care facilities in Kentucky this year.
Their job is to
- protect the special legal rights of residents.
- identify, investigate, and resolve residents’ problems and concerns
- empower residents to make informed choices.
- work to enact laws to protect residents and older Kentuckians.
Long-term care ombudsmen serve residents in all counties in Kentucky.
Helpful Publications
File a Complaint
Find a Facility
Transfer & Discharge Notices
Email transfer and discharge notices to the Office of the Long-Term Care Ombudsman at [email protected]. Click here for information.