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Welcome to the Nursing Home Ombudsman Agency of Bluegrass (NHOA)
Our mission is to demand the highest quality of care for long-term care residents through empowerment, support, education, and advocacy.
What Ombudsmen Do
- Protect the rights of long-term care residents
- Identify, investigate, and resolve residents’ concerns
- Empower residents to make informed choices
- Work to enact laws protecting older and disabled Kentuckians
- Visit residents as often as possible
In Kentucky, ombudsmen advocate for individuals in various care settings, including:
Nursing
Homes
Personal Care
Homes
Assisted Living Communities
Family Care
Homes
Helpful Publications
File a Complaint
Find a Facility
LATEST NEWS
October 2025 State Ombudsman E-Newsletter
October 2025 What’s New? 2023 Annual Report of the Kentucky Office of the State Long-Term Care Ombudsman Program The 2023 Annual Report of the Kentucky Office of the State Long-Term Care Ombudsman Program is complete. Our Office [...]
Read MoreSeptember 2025 State Ombudsman E-Newsletter
September 2025 What’s New? Residents’ Rights October is Residents’ Rights Month, this year’s theme, Stand with Me, highlights the importance of solidarity and support for residents who stand up and advocate for their rights, as well as the [...]
Read MoreAugust 2025 State Ombudsman E-Newsletter
August 2025 What’s New? According to the Kentucky Department of Public Health COVID-19 activity is increasing but remains low. Check out the department’s Respiratory Viruses webpage as we move into fall and winter and learn more about COVID-19, flu [...]
Read More