What’s an Ombudsman?

Ombudsmen advocate for residents of long-term care facilities at no charge to residents or families. They will engage in more than 5,000 visits to long-term care facilities in Kentucky this year.

Their job is to

  • protect the special legal rights of residents.
  • identify, investigate, and resolve residents’ problems and concerns
  • empower residents to make informed choices.
  • work to enact laws to protect residents and older Kentuckians.

Long-term care ombudsmen serve residents in all counties in Kentucky.


Helpful Publications

File a Complaint

Find a Facility

Transfer & Discharge Notices

Email transfer and discharge notices to the Office of the Long-Term Care Ombudsman at nhoa@ombuddy.orgClick here for information.