What’s an Ombudsman?

Ombudsmen advocate for residents of long-term care facilities at no charge to residents or families. They will make 5,000 trips to long-term care facilities this year.

Their job is to

  • protect the special legal rights of residents.
  • identify, investigate, and resolve residents’ problems and concerns
  • empower residents to make informed choices.
  • work to enact laws to protect residents and older Kentuckians.

They serve in the following counties:  Anderson, Bourbon, Boyle, Clark, Estill, Fayette, Franklin, Garrard, Harrison, Jessamine, Lincoln, Madison, Mercer, Nicholas, Powell, Scott and Woodford.

 

This year, our certified Ombudsmen will make more than 5,000 visits to long-term care facilities housing 5,640 residents in the following 17 counties: Anderson, Bourbon, Boyle, Clark, Estill, Fayette, Franklin, Garrard, Harrison, Jessamine, Lincoln, Madison, Mercer, Nicholas, Powell, Scott, Woodford.

Helpful Publications

File a Complaint

Find a Facility

 

Transfer & Discharge Notices

Email transfer and discharge notices to the Office of the Long-Term Care Ombudsman at nhoa@ombuddy.orgClick here for information.

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