Certified Volunteer Ombudsman Training

Before becoming a Certified Volunteer Ombudsman (CVO) to advocate for residents living in long-term care communities, individuals complete a thorough 36-hour training that includes classroom instruction, independent study, and fieldwork.  We use the newest curriculum, released in January 2022, from The National Long-Term Care Ombudsman Resource Center, and completed with information specific to our state.  This curriculum will be taught by our State, Regional, and District Ombudsman, the same people who will be supporting you when you become Certified Volunteer Ombudsmen.

If you are interested in becoming a CVO, the first step is to complete our online application.  Once an application is completed, a District Ombudsman will reach out to qualified applicants to schedule an interview and will begin processing the necessary background checks.

We are currently planning a statewide virtual training for summer 2022, and specific dates will be posted soon!  We will meet virtually for the classroom instruction part of the training, and you will work with your District Ombudsman to schedule the fieldwork aspects of the training.

Learn more about being a CVO

Upcoming Volunteer Training

Summer statewide virtual training starts soon!

The summer training for CVO in Kentucky will begin the first week of July!  This statewide virtual training uses our brand new initial certification training curriculum.  To reserve a seat for this training, you must complete an application and an initial interview with the District Ombudsman in your area.  All prospective CVO must be at least 18 years old and must pass our background checks before beginning training.  Fieldwork will be scheduled with your District Ombudsman once classroom training has begun.