Before becoming a Certified Volunteer Ombudsman (CVO) to advocate for residents living in long-term care communities, individuals complete a thorough 36-hour training that includes classroom instruction, independent study, and fieldwork. We use the newest curriculum, released in January 2022, from The National Long-Term Care Ombudsman Resource Center, and completed with information specific to our state. This curriculum will be taught by our State, Regional, and District Ombudsman, the same people who will be supporting you when you become Certified Volunteer Ombudsmen.
If you are interested in becoming a CVO, the first step is to complete our online application. Once an application is completed, a District Ombudsman will reach out to qualified applicants to schedule an interview, begin processing the necessary background checks, and discuss training.