Senior Citizensí Center * 1530 Nicholasville Rd. * Lexington, KY 40503


What is the Ombudsman Agency?

The Ombudsman Agency serves approximately 5,000 nursing home and family care home residents and their families (as well as other interested consumers) in a seventeen-county area around Lexington, Kentucky. Its primary objectives are to:

Our Mission

The mission of The Nursing Home Ombudsman Agency of the Bluegrass, Inc. (NHOA) is to improve the quality of care for residents of long-term care facilities.

These are nursing homes, family care homes, and personal care homes.

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NHOA is a nonprofit organization which relies on donations, grants, and special events for funding.

All advocacy services are provided free of charge to those who need them.

To help support NHOA's services, click on the DONATE NOW button near the top of the page.


Contact Us

All E-mail and phone calls to NHOA are treated with confidentiality. However, we also want you to know that all E-mails expressing concerns, complaints OR praise about our agency and staff are shared with NHOA's Board of Directors UNLESS YOU specifically request that your comments not be shared.

For more information, contact
The Ombudsman Agency of the Bluegrass, Inc.
or call us at (859) 277-9215, (859) 278-6072 or

toll free at 1(877) 787-0077

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